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PLEASE HAVE A READ THROUGH OUR NEW EAR SYRINGING GUIDELINES, FOUND ON THE RIGHT SIDE OF THE HOME SCREEN, UNDER FURTHER INFORMATION, SECTION 5

THANK YOU

car Parking:

We have recently changed the layout of the car park, this is due to a number of reasons. We now have a Staff only area and a Patient only area. This has increased the number of spaces for patients to 6, including 1 disabled bay. If the car park is full there is alternative parking nearby at Sainsburys, Marypot Street, Monday Market Street or Sidmouth Street.

Thank you very much in advance for your co-operation in this matter.

St James Surgery


Welcome to St James Surgery Website

We aim to help you find all the information you need.  Please take your time to browse through our website and you will find lots of useful information about the surgery and the services we can offer you.




DO YOU KNOW WHO YOUR DOCTOR IS?

Every patient at St James Surgery is registered with one of our Doctors. If you do not know who your usual doctor is, please contact the surgery and we will be happy to let you know.
 

WHAT WOULD YOU LIKE TO DO?

Follow any of the links below to log on to SystmOnline.
 

DID YOU VISIT ST JAMES SURGERY THIS MONTH, HOW WAS YOUR LAST VISIT?
Friends and Family test ...excellent, good, or not so good? 

Help us to improve the quality of your care, by completing a Friend and Family form after each and every visit.  Either pick up a form in the surgery or do it on line by following this link to March's Friends and Family test. We want to hear about your recent experiences from your last visit.

 


OUT OF HOURS

To access care when the surgery is closed please dial 111.

For more information regarding the 111 service, please visit our
"When we are closed" webpage."

USEFUL WEBSITE
For online help on symptoms, please visit "www.nhs.uk/symptom-checker

 

PATIENTS WHO DID NOT ATTEND (DNA) THEIR APPOINTMENT IN APRIL 2016
Did you know that in June we had 194 patients, who did not attend their appointments. This is equivalent to over 40 clinical hours wasted. These are appointments that other patients could have used.  Please, if you cannot attend, let us know on 01380 711879.

Thank you

 

HOW DO I REGISTER TO USE ONLINE SERVICES?

To use our online services, it is essential to register with the practice.  You cannot register for this service online because your identity needs to be verified.  Please visit the surgery bringing with you a form of photo ID such as a driving licence or passport.   

Once a member of staff has given you a user name and a random password, wait an hour before trying to log in to the website.  You can start logging on by following this link SystmOnline.

For more help and information regarding registering and our online service, please visit our " What is SystmOnline? " webpage.

There are only a selection of appointments available for Doctor Appointments.  for all other appointments, please ring the surgery.



PRACTICE CHARTER.pdf

The commitment of the surgery is to provide the highest quality medical, administrative care and services to the patients of the surgery.

Please follow this link to St James Surgery's Practice Charter to read the full document online, or follow this link to download the pdf version - Practice Charter.pdf

(Site updated 19/12/2016)
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